HOME REPORT AN OUTAGE CONTACT US HOURS OF OPERATION Billing Schedule of Charges Dial Before You Dig Lighting Surge Supression Forms / Applications Service Rules and Regulations Bylaws Job Application Energy Efficiency Programs Energy Efficiency Publication N.C. Green Power Operation Roundup Newsletter Light Up Christmas News Safety About Our Area Kids Zone Schools Frequently Asked Questions Staff Directors Directors' Terms History Service Rules and Regulations Bylaws Employment Key Statistics Summary of Annual Meeting Bylaws Service Territory Annual Meeting Pay Bill Customer Services Portal Energy Saver Before You Dig Kids Zone FAQ News Share Co-op Connections Card Report An Outage Albemarle EMC maintains a 24-hour dispatch center. Please report all power outages to the dispatch center by calling 1-800-274-2072. Because a power outage can affect hundreds of consumers, your call may be answered by a computer so that we may effectively manage the large call volume. When you call, the number you are calling from is sensed by the computer. If this number matches the number we have for you in our database, it will instantly notify our dispatchers of your address and location. We can then dispatch crews quickly and efficiently to where they need to go. Because your telephone number is an important factor in our ability to quickly respond to your outage, please contact us if your telephone number changes so that we may update our records. Regardless of whether the number you are calling from is in our database, all callers will have the opportunity to leave a voice message. Please do so; we listen to each and every call.